Executive Summary

The MQA Rating System for Higher Education Institutions in Malaysia for 2011 (SETARA '11) is the third rating exercise undertaken at the institutional level for universities and university colleges in Malaysia after the SETARA '09 (using 2009 data) and SETARA 2007 (using 2006 data).

Similar to the SETARA '09, the SETARA '11 measures the performance of teaching and learning at level six of the Malaysian Qualifications Framework (undergraduate level) using the same domains, while SETARA 2007 measures the overall quality.

The SETARA '11 rating exercise was carried out between March 2011 and July 2012. Data collected and used for the rating was based on the year of 2011.

A total of 54 universities and university colleges participated in the exercise. In the SETARA '11 exercise, the open and distance-learning institutions were separately assessed using an instrument, that adapts the SETARA '11 instrument to capture the peculiarities of the open and distance learning mode. Of the 54 universities and university colleges that participated in SETARA '11, two institutions were excluded because of insufficient data for them to be rated.

The weights of the primary domains of Input, Process and Output used in the SETARA '11 instrument remains at 20:40:40. While the SETARA'09 used a total of 25 criteria captured through 82 indicators, the SETARA'11 comprises 26 criteria represented by 62 indicators. The ODL instrument however has 23 criteria captured through 52 indicators.

Benchmark figures were established for the indicators. Data for the final analysis were sourced from the institutions as well as the Employer Survey conducted jointly with GRADUAN® and the Tracer Study by the Ministry of Higher Education.

The resulting rating system uses a six-tiercategorization with Tier 6 identified as "Outstanding" and Tier 1 as "Weak". The position of the universities and university colleges in the respective tiers was based on their scores.

The final results show that out of the 52 universities and university colleges rated, 35 institutions achieved a Tier 5 category representing approximately 67% of total population of universities and university colleges rated; 16 institutions in Tier 4, approximately 31%, and the remaining one, in Tier 3, that is, about 2%. None of the universities and university colleges are in Tier 6; neither are they in Tiers 1 and 2.


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